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Overall score
4.5/ 5
SME Fit4/5
per-seat pricing + free trial
JTBD4/5
solid named JTBD
Integration5/5
API + Zapier + 8 integrations
Trust5/5
mature, founded 2010
Quality4/5
4.3 on G2 (3,021 reviews)
Compliance5/5
SOC 2 + GDPR + customer-choice residency
About
Pipedrive is a sales-focused CRM built around visual pipelines that helps small and mid-sized businesses track deals, automate follow-ups, and forecast revenue. It includes AI sales assistant features, email sync, and built-in calling.
Best for: Small to mid-size sales teams wanting a simple visual deal pipeline CRM.
Pricing
| Tier | Monthly | Annual /mo | Billing | Notes |
|---|---|---|---|---|
| Essential | $24 | $14 | per_user | Pipeline and deal tracking; basic email |
| Advanced | $49 | $39 | per_user | Email sync; workflow automation |
| Professional | $79 | $49 | per_user | Forecasting; custom reporting; e-signatures |
| Power | $99 | $79 | per_user | Improved permissions; team management; phone support |
| Enterprise | $99 | $79 | per_user | Dedicated support; advanced security |
Key features
- Visual drag-and-drop pipelines
- AI sales assistant
- email sync and tracking
- workflow automation
- revenue forecasting
Integrations
GmailOutlookSlackZapierMailchimpQuickBooksZoomTrello
Trust & compliance
- Founded
- 2010
- Status
- active
- SOC 2
- yes
- GDPR
- yes
- Data residency
- customer_choice
- External rating
- 4.3 on G2 (3021 reviews)
- Last verified
- Apr 2026