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Overall score
4.3/ 5
SME Fit4/5
per-seat pricing + free tier
JTBD4/5
solid named JTBD
Integration5/5
API + Zapier + 8 integrations
Trust5/5
mature, founded 2016
Quality3/5
4.4 on G2 (290 reviews)
Compliance4/5
SOC 2 + GDPR
About
Otter.ai is an AI meeting assistant that joins Zoom, Google Meet, and Teams calls to record, transcribe, and summarize them in real time. It generates action items and integrates with Slack, Salesforce, and HubSpot to push notes downstream.
Best for: Teams wanting automated transcription and AI summaries across Zoom, Meet, and Teams.
Pricing
| Tier | Monthly | Annual /mo | Billing | Notes |
|---|---|---|---|---|
| Basic | Free | Free | per_user | 300 transcription minutes/mo; 30 min per conversation; basic features |
| Pro | $17 | $8 | per_user | 1200 minutes/mo; 10 file imports/mo; advanced features |
| Business | $30 | $20 | per_user | 6000 minutes/user; unlimited imports; admin features |
| Enterprise | — | — | per_user | SSO; advanced security; custom retention; dedicated support · Contact sales |
Key features
- Real-time transcription
- AI meeting summaries
- action item extraction
- OtterPilot meeting bot
- speaker identification
Integrations
ZoomGoogle MeetMicrosoft TeamsSlackSalesforceHubSpotNotionDropbox
Trust & compliance
- Founded
- 2016
- Status
- active
- SOC 2
- yes
- GDPR
- yes
- Data residency
- us
- External rating
- 4.4 on G2 (290 reviews)
- Last verified
- Apr 2026