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Fireflies.ai
AI meeting assistant with deep CRM sync
Best in classAPIZapierFree tierSOC 2
Overall score
4.6/ 5
SME Fit4/5
per-seat pricing + free tier
JTBD4/5
solid named JTBD
Integration5/5
API + Zapier + 8 integrations
Trust5/5
mature, founded 2016
Quality5/5
4.8 on G2 (500 reviews)
Compliance4/5
SOC 2 + GDPR
About
Fireflies.ai is an AI notetaker that records, transcribes, and analyzes voice conversations across Zoom, Google Meet, Teams, and dialers. It surfaces topic-tagged highlights, generates summaries, and syncs notes into CRMs and project tools.
Best for: Sales and customer-facing teams needing meeting transcripts synced to their CRM.
Pricing
| Tier | Monthly | Annual /mo | Billing | Notes |
|---|---|---|---|---|
| Free | Free | Free | per_user | Limited transcription; basic AI summaries |
| Pro | $18 | $10 | per_user | Unlimited transcription; unlimited AI summaries; 8000 min storage/seat |
| Business | $29 | $19 | per_user | Unlimited transcription; 30 AI credits; team features |
| Enterprise | — | $39 | per_user | Unlimited storage; 50 AI credits; SSO; SCIM; HIPAA; dedicated AM · Contact sales for monthly; $39/seat annual published |
Key features
- Auto-join meeting bot
- AI summaries and topic tracking
- conversation intelligence analytics
- CRM sync
- team workspaces
Integrations
ZoomGoogle MeetMicrosoft TeamsSlackSalesforceHubSpotNotionAsana
Trust & compliance
- Founded
- 2016
- Status
- active
- SOC 2
- yes
- GDPR
- yes
- Data residency
- us
- External rating
- 4.8 on G2 (500 reviews)
- Last verified
- Apr 2026